I. INFORMATION PRIVACY POLICY:
1. Purpose of collecting personal information
The purpose of collecting customer information is related to issues such as:
– Customer support: purchase, payment, delivery.
– Provide product information, services and support at the request of customers.
– Send notifications of our latest programs and products.
– Solve problems that arise when purchasing.
– Prevent illegal activities.
– Measure and improve our services.
2. Scope of information collection
We collect customer personal information when:
• Direct customers provide: Customers directly provide including: full name, email address, phone number, address.
• Customers interact with us: We use cookies and other tracking technology to collect certain information when customers interact on the pexim.vn website.
• From other lawful sources: We collect customer information from other legitimate sources.
3. Information storage time
Phuc Nguyen Import Export Joint Stock Company will store personal information provided by customers on our internal systems during the process of providing services to customers or when customers request to cancel information. granted.
4. Persons or organizations that may have access to such information
– The partners are the service providers for us related to order fulfillment and are limited to the necessary information as well as the application of regulations to ensure security and confidentiality of personal information. .
– We use services from a third-party service provider to perform some activities related to the pexim.vn website. The third party may then access or process personal information in the course of providing those services. We require these third parties to comply with all relevant personal information protection laws and security requirements regarding personal information.
– Programs are affiliated, co-implemented, outsourced for the purposes mentioned in Section 1 and always apply the requirements of personal information security.
– Legal requirements: We may disclose personal information if it is required by law and such disclosure is reasonably necessary to comply with legal processes.
– Business transfer (if any): in the event of a merger or consolidation with another company, the buyer will have the right to access the information we store and maintain including including personal information
5. Address of information collection and management unit
– Business name: Phuc Nguyen Export Import And Investment Joint Stock Company
– Head office: 156/8 Cong Hoa Street, Tan Binh District, Ho Chi Minh City
6. Methods and tools for users to access and edit data:
If you have any request to access and correct the personal information provided, you can:
– Call directly to the phone number: +84 28 3948 2450
– Email: info@pexim.vn
II. POLICY FOR DELIVERY – RECEIVED
1. Scope of application:
Scope of application: all provinces across the country and abroad
2. Delivery time – receiving goods
– After receiving and processing orders, the detailed delivery date will be planned according to the contract with the customer.
– Delivery time is calculated from the time of completing the purchase – sale procedure until the goods are received
3. Delivery method:
– For domestic customers: Delivery by Container
– For foreign customers: Delivery by water (Cargo ship), packing according to customer’s request.
